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Crisis Communications: Sorry Excuses

August 26, 2021
 
It's practically a daily occurrence that a celebrity, other high profile person, or a corporation is issuing a public apology for some wrong-doing or perceived wrong-doing. Some of these apologies have become cookie cutter and simply don't come off as sincere. They are more of an ...

Corporate Communications: Inclusivity

July 13, 2021
 
Senior executives need to set the tone for all communications within their corporations. Terms like “woke” and “cancel culture” are being tossed around, but we believe “inclusive” and “culturally aware” are better choices. Internal memos, ...

Brutal News Conferences

June 2, 2021
 
When are news (press) conferences brutal? You have bad or sad news to convey to the public; especially involving loss of life. Your company is in the middle of a crisis and the CEO is being peppered with questions he or she would prefer not to answer. An old social media post or viral video ...

High Stakes Media Interviews

March 8, 2021
 
Let's examine Megan and Harry's interview with Oprah; and what every executive can learn from it. Talk about a high stakes interview. As the interview was airing in the US, social media was already abuzz. The couple wanted to tell their truths and I believe Oprah was a wise choice of ...

Crisis Communications: The Coronavirus

March 5, 2020
 
There is a lot we don't know about the coronavirus. What we do know is it's driving a lot of business decisions as the virus spreads and fear grows. A few examples: Many airlines have cut international flights, but United and JetBlue have also announced cuts to domestic ...

Media Training: On-air Nerves

February 11, 2020
 
You're about to do a live TV interview and your mind is racing. Will you remember your talking points? Do you know where to look--at the interviewer or directly into the camera? Will you represent your company in the best possible light? It's no wonder you are nervous. But ...

Media Training: Your TV Look

December 5, 2019
 
The most important part of any media interview is your messaging. But if you opt for a TV interview or perhaps Facebook Live, visual elements also matter. Women Media Pros Bella Shaw and Suzanne Spurgeon created these how-to videos a few years back. Check out our tips on makeup and dressing ...

Media Training: Learn How to Get Media Coverage

November 27, 2019
 
Media Coverage TIPS Positive media coverage is a great way to showcase your small business. But how do you get noticed? Start with these suggestions:1. Look for news hooks. Example: you are a relationship coach. Pitch yourself to traditional media just ahead of Valentine's Day. Example: ...

Media Training: Story Telling

October 29, 2019
 
Good story tellers hold an important place in history. Before the written word these story tellers were invaluable to their communities. They could not have imaged the ways in which we communicate today. Whether it's for Facebook Live, a TV interview, a QVC appearance, or an elevator ...

Media Training: Public Perception

October 25, 2019
 
When a crisis hits your business, there are smart ways to respond to the media and public that can mitigate the situation. This week the Houston Astros did it the wrong way--prolonging the story. Sports Illustrated reports that a Houston Astros' assistant coach repeatedly gloated to three ...
 

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